Troubleshooting

Common Issues

Signal Reception Problems

• Verify alert settings in configuration menu

• Check signal preferences for desired types

• Ensure Telegram notifications are enabled

• Confirm account has sufficient balance for full access

Trading Execution Issues

• Insufficient Balance: Verify adequate SOL for trade and fees

• High Slippage: Increase slippage tolerance for volatile tokens

• Network Congestion: Retry during lower network activity periods

• Token Issues: Check if token has trading restrictions or is delisted

Balance Display Problems

• Use refresh button to update balance manually

• Check for pending transactions affecting available balance

• Verify wallet address matches your account

• Contact support if persistent discrepancies occur

Position Tracking Issues

• Use position sync feature to reconcile with blockchain

• Check for ghost positions using cleanup tools

• Verify token addresses match actual holdings

• Use live dashboard for most current position data

Getting Help

Built-In Support

• Help Menu: Comprehensive command reference and documentation

• Feedback System: Direct feedback submission to development team

• Error Messages: Detailed error descriptions with suggested solutions

• Status Updates: Real-time system status and maintenance notifications

Documentation Resources

• Complete User Guide: https://archr.gitbook.io/archr-docs/

• Command Reference: Available through /help command

• Video Tutorials: Visual guides for complex procedures

• FAQ Database: Answers to frequently asked questions